Order Processing

Orders are processed in the order they are received. Please allow 5 - 10 business days for your order to ship due to the increased volume of orders. Your order will be mailed via USPS Priority Mail or UPS from Miami, Florida. 

  

Shipping & Transit Time

UPS and USPS Priority transit times vary per state but typically deliver within 2-3 business days. During the busy fall/holiday season, and especially during COVID-19, USPS/UPS may experience delays that are out of our control.  

**Please note that we are not responsible for delays in shipping transit times. Sometimes mail carriers (USPS, UPS) make mistakes and send packages to incorrect sorting facilities, or have delays which are beyond our control.**

 

Lost or Stolen Packages 

Unfortunately we are not responsible for packages that have been marked as delivered but its appears the package may have actually been stolen. 

Please contact us within 24 - 48 hours if you receive confirmation that your order is delivered but do not receive package. A claim will have to be filed. 

Check with your local Post Office to see if they are actually holding your package for pickup.